Question 1

How long does my order take to arrive?

Accepted Answer

Shipments to the AMBA area usually arrive within 24 to 48 business hours. To the rest of the country, between 3 and 7 business days depending on the location and courier. We send you the tracking code as soon as we dispatch the order.

Question 2

What payment methods do you accept?

Accepted Answer

Bank transfer and cash on pickup or delivery. If you choose transfer, we show you the CBU and alias as soon as you confirm the purchase.

Question 3

Can I pick up my order at the store?

Accepted Answer

Yes. At checkout you can choose free in-store pickup. We'll notify you by email and WhatsApp as soon as it's ready.

Question 4

Do the products have a warranty?

Accepted Answer

All products carry an official warranty from the manufacturer or importer, between 3 and 12 months depending on the item. The details for each warranty are on the product page.

Question 5

How do I request a return or exchange?

Accepted Answer

You have 10 days from receiving your order to request an exchange or return, as long as the product is unused and in its original packaging. Write to us on WhatsApp or from your account under My Orders.

Question 6

Are the products original and imported?

Accepted Answer

Yes, we only work with official brands and direct imports. We don't sell replicas or clones — everything we list is something we'd fly ourselves.

Question 7

Do you ship nationwide?

Accepted Answer

Yes, we ship all over Argentina through major couriers and logistics companies. Cost and estimated time are calculated at checkout based on your postal code.

Question 8

What do I do if my product arrives with a problem?

Accepted Answer

Write to us as soon as you notice it, with photos or video if possible. We cover replacement or repair as applicable under the warranty, at no cost to you.

Frequently asked questions